Exchange Policy Any product bought from Nafisa Noor’s store can only be exchanged from our website only.We will make sure its first that its unused and still has the label and tag in their original state.Refund will not be in cash – a coupon will be generated against the amount and it can be redeem immediately or in future.Exchange Policy is only liable within 14 days after the goods are delivered.For international orders, we do not offer exchanges unless we deliver the wrong order or the product is damage.Nafisa Noor does not provide exchange/refund for custom orders.